Until the introduction of Business Process Automation
(BPA), business transactions were manually processed.
Human based systems that collect data contain a certain amount
of risk. Data collection ,while critical to business transactions,
is prone to error when manually processed. Often results are
incorrect, slow to be produced, and expensive to obtain. This
means a company spends more time, money on personnel and equipment
to collect the data required to operate the business.
In every department of an organization, business processes
can be identified that require data to be collected and processed.
Some common business processes include hiring an employee,
approving vacation requests, handling claims requests in an
insurance company, processing requests for product information,
processing orders, and so forth. Each of these business processes
is composed of certain set of tasks that are designed to collect
data.
When a business process requires large volumns of data be
collected on a continuing basis, this business process is
a good candidate for Business Process Automation.